Shipping
What should I do if my order packaging seems suspicious or tampered with?
If the packaging of your order appears suspicious or has been compromised in any way, please contact us immediately. We understand the importance of receiving your items in perfect condition, especially when it's one of our valuable 25lb bags of flou
Why didn’t I get free shipping?
We offer free shipping for all orders $150 or more.
What shipper do you use?
We ship via UPS, FedEx, and USPS.
How much does shipping cost?
We offer carrier-calculated shipping rates on orders under $70. Orders of $70 or more receive a $9.99 flat shipping rate. For orders of $70 or more that weigh over 21 pounds, the flat shipping rate increases to $14.99. Orders of $150 or more qualify
Do you ship to Alaska, Hawaii, Puerto Rico, or the Virgin Islands?
Yes, we ship to Alaska, Hawaii, Puerto Rico, and the Virgin Islands. Unfortunately, we are not able to offer flat rate shipping at this time to these locations.
How do I update my shipping address if it has changed?
For updating your shipping address, you only need to inform us of the new address. We will update it on the website, but to ensure accuracy, we recommend double-checking it before placing your next order. Keeping your details up-to-date helps us make
Can I request a specific delivery date for my shipment?
If you have a special request for a delivery to arrive after a certain date, let us know with your order details. We will hold your order and schedule the shipment to meet your requested delivery time frame.
Why might my shipment come from a different location than expected?
As we expand our company, we explore various shipping options. Specific items, such as the 25lb white flour, may ship directly from the farm to ensure the freshness and quality of our products.