We are happy to accommodate requests to extend discounts in exceptional circumstances, such as being out of town or if you plan to restock shortly after the discount expires. Simply reach out to us when you're ready to place your order, and we'll mak
If you find that a duplicate order has been mistakenly placed, we are here to help correct the situation. We can cancel one of the subscriptions if two are running concurrently, leading to two orders. Should you notice any unintended purchases, feel
We can either hold the order until the next Tuesday or we can invoice you for shipping and ship it UPS. Please email [email protected] to inform us on your decision. It is helpful if you are able to include your order number.
If you need to change the quantity of an item in your order before it ships, we can assist you. Contact us as soon as possible to update your order to the desired quantity, and if there is a price difference, we will send an invoice for the new amoun
If your circumstances change and you need to cancel your order, you can request a cancellation and refund as long as the order has not yet shipped. Reach out to us with your order information and we will process the cancellation and refund for you.
Should you encounter any issue with applying a valid coupon code to your order, inform us promptly. We can either cancel the order for you to apply the discount correctly on a new order or issue a refund for the coupon amount after your order has bee